Privacy Policy
This privacy policy outlines how 'towards another world' uses and safeguards your information when you visit our website.
'towards another world' is committed to protecting your privacy. If we request any information from you while using our website, rest assured that it will only be used in accordance with this privacy statement.
We may update this policy from time to time, and any changes will be published on our website.
PRIVACY STATEMENT
How we collect your information:
We may collect your personal information through various means:
- When you register or use 'towardsanotherworld.com' (our website).
- When you attend one of our 'towards another world' customer events.
- When you contact 'towards another world' via telephone, email, or direct message on our social channels.
- When you participate in prize draws or competitions organised by 'towards another world.'
- When you complete surveys for research purposes (participation is optional).
- When you fill out forms for transactions, employment, or other purposes.
What we collect:
When you create an account with 'towards another world,' we may collect the following personal information:
- Name
- Email address
- Delivery address
- Billing address
- Telephone number
- Mobile number
In addition to personal details such as name, address, email address, and phone number, 'towards another world' may also collect the following information:
- Details of transactions you make with 'towards another world.'
- Details of when you contact 'towards another world' by email, post, telephone, or direct message via our social channels. Please note that we may keep a record of such correspondence.
What we do with the information we gather:
We treat all your personal information as private and confidential. While we reserve the right to disclose this information in certain circumstances (as outlined below), we use and process your personal information in accordance with relevant data protection and privacy legislation.
We require this information for the following reasons:
- To process any orders you make via our website, phone, email, or at 'towards another world' events.
- To process payments and prevent fraudulent transactions (we may retain your details for these purposes and may share them with third parties).
- With your consent, to keep you informed about products, services, special offers, discounts, promotions, events, competitions, and more offered by 'towards another world.'
- To register you on our website and set up your account.
- To assess and process job applications.
- To carry out assessments and analysis (e.g., market, customer, and product analysis) to improve our products and services.
You should be aware that in certain circumstances, we may be required to disclose your personal information to law enforcement or regulatory authorities investigating suspected illegal activities. By using our services, you agree to this disclosure when necessary.
We will not retain your personal information for any purpose longer than necessary. You have the right to access the information held about you under data protection legislation. Access requests may be subject to a fee.
Controlling your personal information:
You can restrict the collection or use of your personal information by selecting the relevant option whenever you fill in a form on our website.
Updating Your Personal Information:
You can update your personal information by accessing your account on 'towardsanotherworld.com.'
How Can I Unsubscribe?
If you no longer want us to hold your personal information or do not wish to receive information from us, you can unsubscribe:
- Click the "unsubscribe" link in any email communication from us.
- Contact our customer services at hello@towardsanotherworld.com
Security:
We are committed to ensuring the security of your information. We have implemented suitable physical, electronic, and managerial procedures to protect and secure the data we collect online.
'towards another world' uses 128-bit SSL encryption technology for processing financial details, meeting industry standards.
Links to Other Websites:
Our website may contain links to other websites. However, we have no control over these external sites, and our privacy statement does not govern them. You should review the privacy statements of the linked websites before providing any personal information.
Disclosure of Personal Information:
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. In exceptional circumstances, we may disclose personal information to prevent a threat to life or health or for law enforcement purposes.
Correcting Your Information:
If you believe that any information we hold about you is incorrect or incomplete, please email us at hello@towardsanotherworld.com. We will promptly correct any inaccuracies.